Based on Bhagavad Gita Chapter 17, Text 15
The Bhagavad-gita (17.15) explains that speaking the truth in a way that is beneficial, pleasing and non-agitating is the discipline of speech. Neglecting this verbal discipline can have grave consequences, as most of us will have witnessed or even experienced. Harsh words can break hearts and wreck relationships. Even when the effects are not so devastating, still thoughtless words can intensely scar the hearts of those to whom they are directed. These scars are often severe and sometimes incurable — especially if the inconsiderate words come from loved ones.
We know about these dire consequences of inconsiderate words. So, we often resolve to avoid uttering such words. Yet, when we feel provoked, we frequently find ourselves, to our dismay, lashing out with the very kind of words that we had resolved to avoid.
How can we check ourselves during the heat of the moment?